Privacy Policy

Introduction

Welcome to https://tesla-airbag-system-repair.collision-talk.com (hereafter referred to as “Tesla Airbag System Repair” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in compliance with various international data protection laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our website (https://tesla-airbag-system-repair.collision-talk.com), mobile applications, online services, and products offered by Tesla Airbag System Repair. Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and use.

Processing Activities

This policy describes how we handle your personal information across various interactions:

Using Our Applications and Services: As an authorized user, your account information, payment details, purchase history, and other relevant data are collected to provide and improve our services.
Visiting Our Websites: When you explore our websites, we may gather non-personal data for analytics and improvement purposes, including browser type, IP address, and pages visited.
Communications: We may reach out via newsletters, emails, calls, or SMS for marketing, service updates, or transactional purposes. Your communication preferences are respected, and you can opt-out at any time.

Personal Data Collection

We collect various types of personal data to enhance your experience and personalize our services:

Account Information: This includes user names, email addresses, and passwords required for account creation and login.
Payment Information: Credit card details, billing addresses, and payment transaction records are securely stored for processing payments.
Financial Information: We may collect banking information or other financial data when you use our services that involve financial transactions.
Purchase Information: Details about your purchases, such as product selections, quantities, and order history, are recorded to improve customer experience.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data can be collected for analytics and service optimization.
Location Data: With your consent, we may access location information to provide location-based services or customize content based on your geographical position.
Feedback: We value your input and may collect survey responses, reviews, and other feedback to enhance our products and services.
Social Media Information: If you choose to connect our services with social media accounts, we may access your public profile information, posts, and preferences.
Product Information: Details about the products you interact with on our platform, such as page views, clickstream data, and product interest, are collected for marketing and analytics purposes.

Data Collection Methods

We gather personal data through multiple channels:

User Input: You provide information directly when creating an account, making a purchase, or filling out forms on our website or applications.
Interactions: Our systems automatically log interactions with our services, including browsing patterns and service usage.
Third-Party Providers: Some personal data may be shared or obtained from third parties, like payment processors or analytics providers, who operate under strict privacy agreements.

Cookies

We employ cookies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as maintaining user sessions and remembering preferences.
Preference Cookies: Used to remember settings tailored for your visit, like language or display settings.
Analytics Cookies: Track usage statistics to help us understand how users interact with our platform, enabling us to improve it.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

Data related to financial transactions is kept for an extended period due to legal and accounting requirements.
Other personal information may be stored for as long as necessary to fulfill the purpose for which it was collected, after which it is securely deleted or anonymized.

Security Measures

We prioritize the protection of your data through robust security measures:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: Our partners and service providers adhere to strict security standards when handling personal information.

Children’s Privacy

Tesla Airbag System Repair does not knowingly collect or solicit personal information from children under 18 years of age. If we learn that a child has provided us with personal data, we will take steps to delete such information from our systems.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its accuracy.
Rectification: You have the right to ask us to correct any incomplete or inaccurate personal data.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: You may limit our processing of your data under specific conditions.
Portability: You are entitled to receive your personal data in a structured, commonly used format.
Objection: You have the right to object to the processing of your data for specific purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file an appeal/complaint, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as needed, and any changes will be posted on this page. We encourage you to review it periodically for the latest information.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please reach out to:

Email: [email protected]

Mailing Address: Tesla Airbag System Repair, Privacy Team, [Address]